Experience

CRM - Customer Complaint Management

Implemented Service Management to decrease resolution time by over 60%

CRM - Big Data

Automated the analysis of over 100K CRM data sets through the use of NLP (Natural Language Processing) tools.

CRM - Inside Sales

Simplified, standardized and automated inside sales process and had the customer using the solution in less than a month

CRM – Configure Price Quote

Integrated CPQ with CRM solution to enable standardized, accurate and faster quoting.

Testimonials

It is quite clear that “you know what you are doing in Salesforce” – J. Wilson (Chief Executive & Export Officer)